Privacy Policy

1. Introduction

Regulation (EU) 2016/679 on the protection of individuals concerning the processing of personal data ("GDPR") is extremely important to Pro Development SRL. In this regard, we inform you that we responsibly handle the collection and processing of personal data.

For any questions or requests regarding the personal data you have provided to us, including exercising your rights as mentioned below, you can contact us at the email address: office@prodevelopment.net.

2. Definitions

Personal data – means any information regarding an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more specific elements specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

Processing means any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

3. Collection of Personal Data

As part of its activities, Pro Development SRL carries out various operations of collecting and processing personal data, such as:

Data belonging to data subjects who have completed the contact form, such as:

  • Name, surname;
  • Email address;
  • Phone number;
  • Other personal data contained in the message within the form;

Data belonging to data subjects who contact us via email, for any reason, after interacting with the website/browsing the website, such as:

  • Name, surname;
  • Email address;
  • Phone number;
  • Postal address;
  • Other personal data depending on the nature of the interaction;

Data belonging to data subjects who submit complaints/notifications/feedback regarding the activities of Pro Development SRL through any means, via any of the contact channels of Pro Development SRL, such as:

  • Name, surname;
  • Email address;
  • Phone number;
  • Postal address;
  • Other personal data depending on the nature of the interaction;

Data collected through cookies on the website, such as:

  • IP address;
  • Device data;
  • Browser data;
  • Website activity data, such as pages accessed, etc.

For details regarding the use of cookies, please refer to the Cookie Policy available on the website.

The general legal framework is represented by the Regulation on the protection of individuals concerning the processing of personal data and the free movement of such data (EU) 2016/679 ("GDPR") applicable in the European Union, as well as the applicable national legislation.

Pro Development SRL acts as a data controller, as it determines the purposes and means of processing personal data.

In the next section, Pro Development SRL has provided all necessary information to understand the activities related to the processing of personal data.

4. Purposes for which Pro Development SRL processes personal data

Pro Development SRL processes personal data of data subjects:

  • To promptly respond to requests from potential clients interested in the company’s services;
  • To respond to any complaints/notifications/feedback from data subjects;
  • To provide commercial information (marketing) regarding the company’s services;
  • To conduct market analysis based on the information received from data subjects and use it in the company's marketing strategy;
  • To conduct various analyses and reports on how the website functions, ensuring its proper operation and improving the user experience on the website.
  • Processing is necessary for the conclusion and execution of contracts (Art. 6 (1) b) – GDPR);
  • The data subject has given consent to receive information either once or regularly, or for the use of cookies other than those strictly necessary (Art. 6 (1) a) – GDPR);
  • Processing is determined by legal provisions imposing obligations on the data controller (Art. 6 (1) c) – GDPR);
  • Processing is necessary based on the legitimate interest of the company (e.g., to respond to complaints or requests from data subjects) (Art. 6 (1) f) – GDPR).

6. Disclosure of personal data to recipients or categories of recipients

As a rule, Pro Development SRL does not disclose personal data to third parties outside the company. Personal data is shared only with company members directly involved in communication and marketing analysis processes.

Pro Development SRL may disclose personal data to entities contracted by the company for outsourcing services where personal data processing is necessary, such as cloud providers, servers, email management/distribution services, IT service providers, accounting, or legal services.

In all cases, your data will be transmitted only to third parties with whom the operator has signed data processing agreements, ensuring these partners comply with all security standards and process the data exclusively for the designated purposes.

Additionally, if you choose to follow our activities or interact with us via social networks, your personal data will also be processed by those networks. We recommend reviewing the privacy policies of the accessed social networks.

7. Retention period of personal data

All personal data of individuals who complete the contact form based on legal consent will be processed until the consent for processing personal data is withdrawn.

All personal data processed under the conclusion or execution of a contract will be stored for the entire duration of the contract.

Applicable legal provisions may provide fixed storage periods.

In any case, personal data will be stored only for the necessary period to achieve the purposes for which they were processed.

8. Rights of data subjects regarding the processing of personal data

Pro Development SRL ensures the exercise of the rights each individual has regarding the processing of their personal data. Below is a complete list of these rights:

  • Right of access – The data subject can request confirmation as to whether or not their personal data is being processed by the company and, if so, request access to this data, as well as certain information about it (Article 15 of the GDPR).
  • Right to rectification – If Pro Development SRL holds inaccurate or incomplete personal data, the data subject has the right to request correction or completion.
  • Right to erasure – The data subject may request the deletion of all their personal data from Pro Development SRL’s records, provided there is no other legal reason for processing the data.
  • Right to restriction of processing – Applicable in situations where the accuracy of personal data is contested for the time necessary to verify the situation.
  • Right to data portability – The right to receive personal data in a structured, commonly used, and machine-readable format.
  • Right to object – The right to object to processing based on the legitimate interest of the controller.
  • Right to withdraw consent – The data subject may withdraw consent for the processing of their personal data.
  • Right to file a complaint with a supervisory authority – Data subjects who believe their rights have been violated may contact the National Authority for the Supervision of Personal Data Processing.

For any additional questions, please contact us at: office@prodevelopment.net.

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